mrosenbaum

• Managed Salesforce, improving service, sales, and marketing processes while optimizing business workflows in a large, SOX-controlled Salesforce environment with over 1,600 users.
• Collaborated with sales and marketing leadership to implement complex solutions that enhanced sales and marketing processes, driving significant improvements in operational efficiency.
• Developed and implemented advanced Salesforce functionalities, including workflows, process builders, custom objects, and validation rules, resulting in significantly improved efficiency of users’ workflows.
• Took complex requirements and found novel solutions to implement them with limited guidance allowing integration of other applications into Salesforce extending the usefulness of Salesforce.
• Acknowledged for exceptional expertise in mass data uploads and updates, significantly enhancing the accuracy of leads for the marketing department.