tanvirraihanislam2025

Salesforce Developer

About Candidate

Salary
INR
Job Categories ( For Example : Flutter Developer or Data Engineer Like That ) )
Salesforce Inc

Location

Education

B
Bachelor of Technology, Computer Science Engineering 2020
Government College of Engineering and Ceramic Technology

Work & Experience

S
Salesforce Developer Support | Technical Support Engineer March 2021 - current job
Salesforce Inc

Resolved more than 400 cases related to Salesforce Development (Salesforce DX) and Implementation, ensuring optimal functionality for business-critical operations and maintaining quality, performance, and security standards. Facilitated over 100 technical swarm groups to address challenges, providing production support through incident investigations and resolution. Conducted detailed code reviews and system configuration reviews and code coverage testing for over 50+ programmatic components to ensure adherence to best practices, Clean Code principles, and Salesforce Governor Limits. Authored and managed ownership of 40+ internal team processes to enhance organizational knowledge and drive continuous improvement in system maintenance. Specialized in Territory Planning and assisted Subject Matter Experts (SME) in swarms, directly contributing to a 30% increase in user satisfaction as evidenced by surveys. Enhanced the performance of custom-built LWCs and Apex triggers and custom integrations; ensured execution of scheduled batch jobs which led to increased customer satisfaction (CX) scores by 15%, as evidenced by feedback surveys. Maintained an overall productivity score exceeding 120%, demonstrating operational excellence and high consistency.

S
Software Engineer March 2021 - June 2023
Capgemini

Designed architecture for 30 programmatic components, including batch classes, triggers, and optimization of bulk data processing using SOLID principles and best practices. Engineered 10+ applications tailored to specific business process requirements, creating scalable and efficient Salesforce solutions. Led nine proof-of-concept projects, integrating Salesforce data with external systems via Apex and REST API and SOAP API web services. Implemented industry-standard DevOps methodologies by integrating Ant Migration, Data Loader, Bitbucket, Jira, and Confluence, achieving 95% test coverage through automated testing to enhance project delivery timelines. Adapted to support platform growth as part of Salesforce Administration, contributing to delivering customer experience (CX) scores of more than 4.5. Created intuitive user interfaces to optimize user experience across four key Salesforce environments. Executed version control efforts and Continuous Integration/Continuous Deployment (CI/CD) processes to optimize release management workflows for efficient deployments, achieving successful releases approximately two times each month for 18+ months. Configured Salesforce Sales Cloud solutions to meet dynamic client business requirements. Directed cross-functional teams in Salesforce development projects, providing technical leadership and mentorship to ensure successful project delivery.

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